How to Submit a Support Request
To help us provide support more efficiently, please create your topic in the correct category.
WooCommerce Themes
Create your topic under:
Theme Support → WooCommerce Themes → Your Theme
Examples:
Naturya
Lumilux
Vendora
Spryx
Zurix
Shopify Themes
Create your topic under:
Theme Support → Shopify Themes → Your Theme
Examples:
Please include the following information
Theme name
Theme version
WordPress or Shopify version
Website URL
Screenshots or screen recordings
Detailed description of the issue
Steps to reproduce the problem
Support requests that include detailed information can be resolved much faster.
Before creating a new topic
Please search the Knowledge Base and existing discussions first. Your question may already have been answered.
Thank you for your cooperation.
