Welcome to the New Nova-Works Support Portal
Hello everyone,
Welcome to the official Nova-Works Support Portal.
Our previous support platform (Ticksy) is no longer accepting new support requests.
All future support requests must be submitted through this new community portal.
Why are we moving?
A better and more modern support experience
Dedicated support sections for every theme
A searchable knowledge base and support archive
Better communication between customers and our support team
Community-driven discussions and feature requests
What should I do if I need support?
Navigate to the appropriate support category
Select your theme
Create a new discussion
Describe your issue in as much detail as possible
Existing Ticksy customers
Your existing Ticksy tickets remain available for reference
New support requests should be submitted here
Future product announcements and updates will be published on this portal
Thank you for choosing Nova-Works products.
We look forward to serving you through our new support platform.
Best Regards,
Nova-Works Team
